FAQs

Q) Do you ship internationally?

A) Yes, we do ship all around the world. 


Q) When will I get my stuff?

A) Orders are typically processed within 3-5 days. Delivery delays customer may expect are between 2 weeks and 4 weeks maximum depending on product availability.

You will typically receive a shipping notification email within 24 hours of your order shipping which will include your tracking numbers.

Please note: TechoBrush™ Automatic 360° reserves the right to request additional information to verify your order. Your order may need to be placed on hold and/or canceled until the order can be verified. We do this to protect the identity of our customers so that we can provide a safe online experience.


Q) When will you charge my credit card?

A) When you place an order, an authorization is put on your card for the amount of your order. Your credit card is not actually charged, however, until your items actually ship and tracking information is available. 


Q) Is my credit card information safe if I place an order online?

A) Absolutely. We use the latest security and encryption technologies to make sure your information stays private!  


Q) I can't add items to my shopping cart, see my shopping cart or access My Account.

A) TechoBrush™ Automatic 360° requires your web browser to accept cookies and to have javascript turned on in order to access certain areas and functions of our website, such as the shopping cart and my account sections. Make sure you have the most up to date version of your web browser, and if you continue to have problems, please send us an email to support@technobrushautomatic360.com


Q) What does my Order Status mean?

A) Order status allows customers to see where in the order fulfillment process their orders currently stand. Orders can be modified or canceled only while their status is listed as "Order Received." Once an order has been marked as "Order Processed," it cannot be canceled or modified, as the order has been processed by our warehouse and is in the queue to be shipped out.


Q) How can I tell if an item is in stock?

A) Stock and availability information will be shown once you have selected a size / color when viewing a product. This information will also be shown on the shopping cart page and in your order confirmation email.


Q) What if my item doesn't meet my expectations?

A) We try to have a very lenient return policy. See our Return Policy for details


Q) Does TechoBrush™ Automatic 360°offer discount codes or coupons?

A) Occasionally

TechoBrush™ Automatic 360° may offer extra discount codes and/or coupons.To ensure that you are part of the TechoBrush™ Automatic 360° discount program, please sign-up to our newletter now!


Have a question we didn't answer? Contact us support@technobrushautomatic360.com